Frequently Asked Questions
How do I place an order?
Add the products you want to your cart, go to checkout and fill in your details. We will then message you on WhatsApp to confirm your order and arrange payment.
What payment methods do you accept?
Bank transfer, and pay on delivery within Lagos. We confirm every order on WhatsApp first.
Do you deliver nationwide?
Yes — we deliver across Nigeria, and offer free pickup within Lagos. Fees are shown at checkout.
How long does delivery take?
Usually 1–2 business days within Lagos and 2–5 business days elsewhere, after payment is confirmed.
Can I return a product?
Unopened items can be returned within 3 days; opened products only if faulty. See our Returns & Refunds page.
Are your products natural and safe?
Our products are nature-based hair and skincare. We recommend a patch test before first use. Ingredients are listed on each product.
How do I become a distributor?
Visit our Distributor page to apply.
How do I reach you?
WhatsApp +234 815 299 2169, call 0810 843 5637, or email kysoorganicsbeauty@gmail.com.