Please review — especially timeframes and what you accept.
We want you to love your Kyso Organics products. Because these are personal-care and cosmetic items, the following applies.
Hygiene
For health and hygiene reasons, opened or used products cannot be returned unless they are faulty.
Damaged, wrong or faulty items
If your order arrives damaged, incorrect or faulty, contact us within 48 hours of delivery on WhatsApp +234 815 299 2169 with your order number and clear photos. We will arrange a replacement or refund.
Refunds
Approved refunds are made by bank transfer within 5–7 business days. Delivery fees are non-refundable unless the error was ours.
How to request
Message +234 815 299 2169 or email kysoorganicsbeauty@gmail.com with your order number and details.